Privacy Policy

1. Who we are

JGolo Coaching is operated by Jgolo coaches (referred to as "we", "us", or "our"). Jgolo coaches is the data controller for the personal information described in this policy, which means we decide how and why your information is used. You can reach us at jgolocoaching@gmail.com.

2. Information we collect

When you apply for coaching or contact us, we collect:

• Name and email address
• Your fitness goals, training experience level, and the coaching package you're interested in
• Messages you send us directly (email, Instagram, or check-ins)
• Basic technical information such as your IP address, device type, and how you use the site (usage data)

3. How we use it

We use your information to respond to coaching inquiries, assess whether a program fits you, deliver your coaching service, keep you accountable during a program, improve the site, and keep the service secure. Our legal bases are performing the contract with you, our legitimate interests in running and improving the business, and your consent where required by law.

4. Who we share it with

We share information only where needed to run the business:

• Paddle (paddle.com) — our Merchant of Record, which processes payments, handles billing, tax compliance, and invoicing when you purchase a program
• Service providers that host and operate this website and our email
• Professional advisers (legal, accounting) and authorities where required by law

We never sell your personal information.

5. How long we keep it

We keep coaching inquiry and client records only as long as needed to provide the service and meet legal, tax, and accounting obligations. When information is no longer needed, it is deleted or anonymized.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or transfer your personal information, to object to certain uses, and to withdraw consent. To exercise any of these rights, email jgolocoaching@gmail.com. If you are in the UK or EEA, you can also complain to your local data protection authority.

7. Security

We use appropriate technical and organizational measures — including encryption and access controls — to protect your information against loss, misuse, and unauthorized access.

8. Cookies

This site uses essential cookies needed for it to function. If we add analytics or marketing cookies in the future, we will update this notice and give you a way to manage your preferences.

9. Contact

Questions about this notice or your data: jgolocoaching@gmail.com.